Question 1

How long does delivery take?

Accepted Answer

Most metro PIN codes arrive in 2–5 working days; rest of India typically 4–8 working days. You receive an order ID at checkout and can track it any time.

Question 2

Is Cash on Delivery available?

Accepted Answer

Yes, on orders up to ₹10,000. A ₹49 handling fee applies. Prepaid orders over ₹999 ship free; under that a ₹79 shipping charge applies.

Question 3

Can I cancel?

Accepted Answer

Yes, until the order is marked shipped. Guests can cancel from Track order using the order ID and the phone number used at checkout. Signed-in customers can also cancel from My Account. Prepaid refunds are processed after we confirm the cancellation — not instantly on this screen.

Question 4

Can I return a product?

Accepted Answer

Yes — 7 days from delivery, unused and in original packaging. Raise it from your account or WhatsApp us.

Question 5

When do I get my refund?

Accepted Answer

Once we receive and inspect the returned item, prepaid refunds go back to the original payment method in 2–5 working days. COD refunds are sent by UPI or bank transfer.

Question 6

How do I contact you?

Accepted Answer

Use the contact form, email care@quickcartzone.com, call +91 70424 66701, or WhatsApp during working hours (Mon–Sat, 10 AM – 7 PM IST).

Question 7

Do you ship internationally?

Accepted Answer

Not yet. We currently deliver across India.

Frequently asked questions

Customer care